Privacy Policy

Privacy Policy – Vonpiper

Last updated: April 2025

VONPIPER, a privately held company headquartered at Rua Natividade, 340 – Cidade Nova, Itaperuna – RJ – ZIP Code: 28300-000, Brazil, registered under CNPJ/MF No. 48.802.933/0001-29, values your privacy and is committed to safeguarding the security and protection of data for all customers, partners, suppliers, and users of its websites vonpiper.com and vonpiper.com.br.

1. Collection of Personal Information

We collect personal information when you:

• Create an account on our online store
• Make a purchase
• Subscribe to our newsletter
• Contact us via form or email
• Interact with our social media accounts (@vonpiperusa and @vonpiperoficial)

The information we collect may include:

• Full name and contact details (email, phone number, address)
• Payment information (processed securely via services like PayPal)
• Purchase history and preferences
• Browsing data (IP address, cookies, device info)
• Location data (when permission is granted)

2. Use of Personal Information

Your personal information is used for the following purposes:

• To process orders and deliveries
• To send updates and communications regarding your purchase
• To personalize your shopping experience
• To improve our products and services
• To send newsletters and promotional offers (with your consent)
• To prevent fraud and ensure security

3. Information Sharing

Your information is only shared with:

• Logistics partners (to fulfill product deliveries)
• Payment processors (PayPal and Globber team)
• Essential service providers (hosting, email marketing)
• Legal authorities (only when required by law)

We never sell your personal data to third parties.

4. Customer Rights

In accordance with the Brazilian General Data Protection Law (LGPD), you have the right to:

• Access your personal data
• Correct inaccurate or outdated data
• Request data deletion
• Withdraw consent
• Transfer data to another service provider
• Obtain details on how your data is used

To exercise these rights, contact us at: contato@vonpiper.com.br

5. Cookies and Similar Technologies

We use cookies to:

• Keep your session active
• Remember your preferences
• Improve website navigation
• Personalize content
• Analyze website traffic and user behavior

You may manage your cookie preferences through your browser settings.

6. Data Security

We adopt strict security measures to protect your personal data:

• Encryption of sensitive data
• Restricted access to personal information
• Continuous security monitoring
• Ongoing staff training

7. Data Retention

We retain your data for as long as necessary to:

• Fulfill legal obligations
• Resolve disputes
• Provide our services
• Maintain business records

8. Minors

Our website and online store are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors without parental or legal guardian consent.

9. International Data Transfers

Due to our international operations, your data may be transferred to servers located in the United States. We ensure that such transfers comply with applicable data protection regulations.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or through our website.

11. Contact

If you have any questions about privacy or wish to exercise your data rights, please contact us:

Email: contato@vonpiper.com.br
Address: Rua Natividade, 340 – Cidade Nova, Itaperuna – RJ – ZIP Code: 28300-000
Hours of operation: Monday to Friday, from 9:00 a.m. to 6:00 p.m. (BRT)

12. Consent

By using our services, you agree to this Privacy Policy and the processing of your personal data as described herein.