Terms & Conditions

Terms and Conditions of Use – Vonpiper

Last updated: April 2025

Welcome to Vonpiper! These Terms and Conditions govern the use of our websites, vonpiper.com and vonpiper.com.br, as well as the purchase of products through our online store. By accessing or using our services, you agree to these terms.

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1. Website Ownership
The websites vonpiper.com and vonpiper.com.br are owned and operated by VONPIPER, headquartered at Rua Natividade, 340 – Cidade Nova, Itaperuna – RJ – ZIP: 28300-000, registered under Brazilian CNPJ/MF No. 48.802.933/0001-29. All rights reserved.

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2. Copyright and Intellectual Property
All content on our website, including texts, images, videos, logos, designs, layout, and source code, is protected by Vonpiper’s copyrights and intellectual property rights. Reproduction, distribution, or modification without prior written authorization is strictly prohibited.

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3. Store Usage Requirements
To make purchases in our store, you must:

• Be at least 18 years old or have permission from a legal guardian
• Provide accurate and complete information during registration
• Maintain the confidentiality of your account and password
• Notify us immediately of any unauthorized use of your account

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4. Commitments and Responsibilities

Our responsibilities:

• Provide quality products as described on the website
• Ensure the safety of your personal information according to our Privacy Policy
• Meet agreed delivery times, except in cases of force majeure
• Handle defective product claims according to our return and exchange policy

Your responsibilities:

• Use the website legally and ethically
• Respect intellectual property rights
• Avoid accessing restricted areas of the website
• Not use the website for fraudulent purposes

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5. Prices and Payments

• Prices are shown in Brazilian Real (R$) for the Brazilian site and in US Dollars (USD) for the international site
• We reserve the right to correct pricing errors at any time
• Payments are accepted via PayPal and other methods available on the website
• Payment must be made using the available options at the time of purchase

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6. Changes to the Terms
Vonpiper reserves the right to modify these terms at any time. Changes take effect immediately upon being posted on the website. It is your responsibility to review the updated terms regularly.

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7. Termination of Contract
We may suspend or terminate your access to the site immediately and without prior notice in the event of:

• Violation of these terms
• Fraudulent activity
• Inappropriate or harmful behavior toward other users
• Violation of data protection laws

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8. Limitation of Liability
Vonpiper is not liable for indirect, incidental, or consequential damages resulting from the use of the website. Where applicable, our maximum liability is limited to the value of the purchased product.

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9. Data Protection
Your personal data is handled in accordance with our Privacy Policy, available separately on our website. By using our services, you agree to the collection and use of your data as described in our Privacy Policy.

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10. Applicable Law and Jurisdiction
These terms are governed by Brazilian law. Any dispute will be resolved in the jurisdiction of Itaperuna – RJ, with the exclusion of any other, however privileged it may be.

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11. Contact Information
For questions about these terms or our services:

Email: contato@vonpiper.com.br
Address: Rua Natividade, 340 – Cidade Nova, Itaperuna – RJ – ZIP: 28300-000
Customer Service Hours: Monday to Friday, 9 AM to 6 PM